Difference between revisions of "RT"

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(Created page with "RT ("Request Tracker") is a ticketing system. We run version 4.4.3. It's available at rt.cluster.earlham.edu. This is our preferred way to manage projects. == Create a ticke...")
(No difference)

Revision as of 12:01, 28 February 2019

RT ("Request Tracker") is a ticketing system. We run version 4.4.3. It's available at rt.cluster.earlham.edu.

This is our preferred way to manage projects.

Create a ticket

The "Quick ticket creation" option seems to work fine for a simple ticket.

Claim a ticket

Mark a ticket as resolved

See old tickets

Add an RT user

This section will be deprecated if we add an extension for LDAP.