Difference between revisions of "RT"
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(Created page with "RT ("Request Tracker") is a ticketing system. We run version 4.4.3. It's available at rt.cluster.earlham.edu. This is our preferred way to manage projects. == Create a ticke...") |
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Revision as of 12:01, 28 February 2019
RT ("Request Tracker") is a ticketing system. We run version 4.4.3. It's available at rt.cluster.earlham.edu.
This is our preferred way to manage projects.
Contents
Create a ticket
The "Quick ticket creation" option seems to work fine for a simple ticket.
Claim a ticket
Mark a ticket as resolved
See old tickets
Add an RT user
This section will be deprecated if we add an extension for LDAP.