RT

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Revision as of 11:01, 28 February 2019 by Craigje (talk | contribs) (Created page with "RT ("Request Tracker") is a ticketing system. We run version 4.4.3. It's available at rt.cluster.earlham.edu. This is our preferred way to manage projects. == Create a ticke...")
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RT ("Request Tracker") is a ticketing system. We run version 4.4.3. It's available at rt.cluster.earlham.edu.

This is our preferred way to manage projects.

Create a ticket

The "Quick ticket creation" option seems to work fine for a simple ticket.

Claim a ticket

Mark a ticket as resolved

See old tickets

Add an RT user

This section will be deprecated if we add an extension for LDAP.

Retrieved from "https://wiki.cs.earlham.edu/index.php?title=RT&oldid=17044"