RT: Difference between revisions
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Created page with "RT ("Request Tracker") is a ticketing system. We run version 4.4.3. It's available at rt.cluster.earlham.edu. This is our preferred way to manage projects. == Create a ticke..." |
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This section will be deprecated if we add an extension for LDAP. | This section will be deprecated if we add an extension for LDAP. | ||
1. ssh to hopper | |||
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Revision as of 19:26, 9 October 2019
RT ("Request Tracker") is a ticketing system. We run version 4.4.3. It's available at rt.cluster.earlham.edu.
This is our preferred way to manage projects.
Create a ticket
The "Quick ticket creation" option seems to work fine for a simple ticket.
Claim a ticket
Mark a ticket as resolved
See old tickets
Add an RT user
This section will be deprecated if we add an extension for LDAP.
1. ssh to hopper 2.