RT ("Request Tracker") is a ticketing system. We run version 4.4.3. It's available at rt.cluster.earlham.edu.
This is our preferred way to manage projects.
Create a ticket
The "Quick ticket creation" option seems to work fine for a simple ticket.
Claim a ticket
Mark a ticket as resolved
See old tickets
Add an RT user
This section will be deprecated if we add an extension for LDAP.